I am incredibly unhappy using this type of service from American Airways. We experienced prepared a getaway that we assumed would start off by experiencing Remarkable service from American.
A company affiliate and I traveled again from Punta Cana, DR on flight 1629 from a business excursion very last Friday (two/5/16) and after that on to Dallas through flight 207. As soon as arriving back again into Dallas and retrieving our baggage, we seen a powerful odor on the suitcases after which within the contents inside of, the offensive “musty†smell permeated everything and on some merchandise it’s Uncertain that the odor can be taken off.
To I don’t know the way Lots of individuals attempting to get this settled. I was so discouraged and about to surrender
Previous thirty day period, I traveled on American Airways from Portland, Maine to Washington, DC. I'm able to’t let you know sufficient about the excellent service I obtained. I requested a wheelchair for equally airports plus the chair and attendants were being suitable there and went earlier mentioned and beyond the call to responsibility.
i have had horrible encounters with american airlines. I am able to’t even charge their client service since it is way beneath a 1 star. consumer relations representatives are impolite, short, and unfriendly.
I wish to make this report to you. I had been shocked which i was not able to make a report by phone. Sallianne Dale
When you are proud of your enterprise, and even have a mind of hoping to work inside a thrifty way. This displays you are really challenged in executing this in the first place.
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Ticket #2836 Dallas, Tx to Lawton, Okay March 20th didn't hook up from Raleigh, NC flight 168….was around booked and flight didn't enable it to be to Dallas for connecting flight. They reported they didn't Possess a lodge for me in Dallas, I used to be trapped at airport til early morning of three/21/sixteen…this brought on me to overlook on a daily basis of labor & it was essentially the most depressing night of my everyday living…they gave me a food stuff vocher for $twelve for supper which I'd to add money as well, to try to eat!
I not merely had to squander $fifty in baggage costs, but I professional Terrible landing by your pilots, exceptionally crowded and compact planes, impolite flight attendants, and total imbeciles that dealt with my luggage since they Obviously had been illiterate and could not examine “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
I needed to take a instant to contact out the great buyer service Connie Sanders within read the full info here your Dallas Business office gave my spouse And that i in a very demanding situation. Connie went higher than and beyond to make sure we have been taken care of and her degree of awareness to repairing our hassle stuffed working day was incredible, she one handedly restored my faith inside your organization and she justifies congratulations with the get the job done that she does.
I'm standing at American airlines counter in McAllen, Tx watching for a resort voucher 3 hours right after landing from Flight 5783 which was redirected as a consequence of undesirable weather in excess of Queretaro.