On seven/18/14 my spouse And that i ended up with your flight sixty seven from BCN to Jfk. We boarded the plane and located that it had no wifi or enjoyment selections within the seat. When the meal was served we requested the flight attendant if the meal experienced any peppers(the vegetable) in it because the “rooster†and also other elements have been unrecognizable. My spouse is very allergic to peppers and he had to be particular there have been none. The attendant explained she had no notion of exactly what the food stuff ingredients ended up in either choice so he didn't try to eat. How tricky would it be on your catering dept to mail a listing of components for this kind of concern? The plane alone was outdated and warn on the inside. When acquired about the plane, the mentor segment smelled of fecal matter and it took quite a while to the scent to dissipate.
I sincerely hope to get a favourable reply inside the next handful of times, so I am able to carry on utilizing American Airlines for my journey.
I used to be shocked to determine that American Airlines will not make it possible for households with tiny little ones board the plane first. This can be an ordinary for nearly all Airways. I had been touring with my mom, spouse, and 4 thirty day period previous son. I requested the three african american ladies driving the desk if I had been capable of broad the plane early.
Luis not merely acquired us on the flight but up grade to first class. This was a huge address for us. The flight number was AA2386 in the event that I spelled Luis’s past name Mistaken.
She was fantastic And that i hope she's around the flight upcoming spet when I am going back again to St Thomas Thanks Mike
I not too long ago took a flight from JFK to St Thomas on a Saturday 8 am flight and had probably the most helpful, successful knonwledgable flight attendant she was wonderful. I would like to thanks her for creating my vacation more satisfying.
I'm astonished at the lack of customer service at American Airways. I used to be a flight attendant for thirty years and took wonderful satisfaction during the instruction I been given from American. Over a new trip I viewed a passenger and agent argue about which a single was ruder. There isn't any clear enforcement of grooming procedures anywhere in the business.
I am producing to express my disappointment with my current vacation. I created arrangements by means of American Airways to ensure I could use my details and I used to be satisfied with that. I got a superb selling price. Because of an unforeseen and unlucky security breach at Albany Airport my flight to Norfolk was delayed two several hours. We rebooked to Newport Information in lieu of Norfolk to have there at a good hour. Our luggage on the other hand went to Norfolk. We rented an auto and picked our baggage.On their explanation the return flight and checked our baggage after which got an email from YOU telling us of the delay and determined by the knowledge YOU delivered we rebooked to a afterwards flight.
I'm pretty unsatisfied with the client service!!! I think it was less costly for you To accomplish this to me than to operate the flight that I was originally on, since the flight was not whole.
Walberg adjusted my seats.I believe the staff inUS air is extremely rude And that i don’t want to journey any more
A company associate and I traveled again from Punta Cana, DR on flight 1629 from a business vacation last Friday (2/5/16) and afterwards on to Dallas via flight 207. The moment arriving again into Dallas and retrieving our baggage, we recognized a powerful odor to the suitcases after which within the contents inside of, the offensive “musty†scent permeated everything and on some products it’s Uncertain the odor is often eradicated.
I have to confess that I was selfishly content to have the ability to e-book my flight in advance of all your other consumers and the agent was capable to eliminate the costs.
I realize we should be much more watchful when positioned our tickets on line to the 11th. I don’t know why, we designed just a big miscalculation with flying date.
To start with, massive many thanks and shout out towards your Cust Svc rep Laura. She is very friendly and was able to address my issue swiftly. You must sense incredibly privileged to own her as an staff.